How do I send back my Cox equipment? check this out | cox drop off

Options to Return Cox Equipment

A return box and a shipping label are not needed when dropping off your equipment to a return location. Find a Cox Solutions Store near you. For the nearest location, refer to UPS Store Locator.

Where do I return my cable box?

Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.

Can I drop off my Cox router at UPS?

You can return the Cox Business – owned equipment using one the below options. For customers who are located near a UPS Store or have moved to an area not serviced by Cox, the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States.

How do I return my Cox mini box?

Mail Your Equipment

Customers also have the option to mail their equipment. Customers can ship their equipment back to Cox if they don’t want to use a drop off location. Call Cox customer service and request shipping supplies and a return label.

Can I ship my Cox equipment?

You can drop off or ship Cox equipment, such as cable boxes, modems, remote controls, and cabling at designated Cox service locations.

Does UPS return Comcast equipment?

Stop by a local UPS Store

You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.

How long do I have to return Comcast equipment?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned. For accessories, you have 30 days to initiate a return or exchange.

Does Comcast have a drop box for equipment?

Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns. Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. And this is all free for our customers.

How can I cancel my Cox contract?

If you’d like to cancel your service, call 1-800-234-3993 to get started. Available in select Cox service areas.

How does Cox WIFI work?

If your guest has a Cox Internet account, they can connect to your in-home hotspot by selecting the wifi network “CoxWifi” and signing in with their Cox User ID and Password. Once signed in, they’ll automatically connect to your guest network whenever their device is in range unless they choose to forget the network.

Can I downgrade my Cox service?

You can downgrade your Cox Communications package if you are smart about it you need to prepare well and have strong points that can convince the retention department to lower your rates. Contact Cox Communications customer support when you are ready and request to speak to the retention department.

How much does it cost to cancel Cox Internet?

Customers who cancel before their contract is over must pay an early termination fee of $10 for each month remaining, which results in a maximum potential cancellation fee of $120–240.

Does Cox have a grace period for payments?

Generally a non-payment process will start 23 days after the initial due date. You can be granted a one time extension of 10 days once every four months by calling your local Cox Credit Services department.

Can I keep my Cox email if I leave Cox?

Will I lose my Cox Email address if I move or transfer service? No, if you transfer your service you can keep your email account. However, if you disconnect your service, you will lose your email account after the 90-day grace period has ended.

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