animal jam emails

Please click here to fill out the form necessary to contact AJHQ. Have a burning question about the website? Can’t find an answer in the “about” tabs? Feel free to contact the Animal Jam Archives team by emailing us at support@animaljamarchives.com.

How can you contact AJHQ?

If your issue concerns a specific problem with your account, you can submit a support ticket via the in-game Help Desk. This can be found in your account’s settings menu, but you will need a parent’s assistance to submit a support ticket. The answers to any questions you submit will be sent to your parent’s email.

Is Animal Jam shutting down 2020?

Animal Jam Classic does not end with Flash in 2020. We’ve created a downloadable client that can be used on PCs to continue the fun. You can find instructions on how to use this version of Animal Jam Classic right now. Just click here and start using it today.

How do I get my old Animal Jam account back?

If your account is linked to an activated Parent Account, you can log into the Parent Tools app or use the the link on our website to see all of your Usernames. If you have forgotten your password, you will need to request a Password Reset email by clicking the Forgot your password? option under the Play button.

How do you submit a request on Animal Jam?

The quickest way to receive help from Animal Jam HQ is to do just what you’re doing – checking out our help desk! If it’s not providing the answers you need, feel free to send us your question. Just look for this “Submit a request” option at the bottom of any article: Please fill out every field accordingly.

Is Animal Jam hacked?

Animal Jam was hacked, and data stolen; here’s what parents need to know. WildWorks, the gaming company that makes the popular kids game Animal Jam, has confirmed a data breach.

How do you change your email on Animal Jam?

– Log into your account on Play Wild.
– Tap the Settings menu at the top right of the screen.- Choose the Update Parent Email option at the bottom.- Click Update or Resend Email.

Does National Geographic own animal jam?

Animal Jam Classic, formerly known as Animal Jam, is a massively multiplayer online game that is developed by WildWorks and recommended for kids up to the age of 12. It was launched in 2010, in collaboration with the National Geographic Society.

What is WildWorks email?

If you believe that WildWorks may have Personal Information from or about a child under the age of 15, please contact WildWorks at support@wildworks.com.

Did Animal Jam delete accounts?

Accounts are also deleted when we receive explicit requests to do so. Another reason an account may be deleted is due to inactivity. Free accounts that have not logged into the game for over a year are subject to account deletion.

Did Animal Jam delete old accounts?

Account Deletion

Finally, if a non-member account has been inactive for almost three years, it gets deleted, and no more accounts can be created with the username of said deleted account. Please note that member accounts cannot get deleted for inactivity for some reason.

What is my Animal Jam password?

– When you are at the Log In screen, tap the “Forgot your password” button at the bottom of the screen. – Input your Username and the Parent Email attached to your account. A reset link will be emailed to the Parent Email on file for that account. You will need to click that link to finish resetting your password.

Why is my old Animal Jam account not working?

– Make sure that you are using the correct username and password for your account. – Have your parents confirm that they have clicked the activation link in the email sent to them. – Double check that the game and your device are fully updated.

How do I recover my Animal Jam account without Username?

If you are having a hard time remembering your Animal Jam username, ask your parent to log into their Parent Tools. They will be able to see the username of every player account tied to their Parent Account.

Where is Animal Jam HQ?

WildWorks, formerly known as Smart Bomb Interactive and commonly referred to as AJHQ, is the studio that created Animal Jam Classic. Their headquarters is located in Draper, Utah, but they operate on a global scale and have an additional office in Amsterdam, Netherlands.

How do I cancel Animal Jam subscription?

To cancel your Animal Jam Subscription, follow these easy steps:
Log into Parent Tools.Using the drop-down, select the username of the Player Account.Select the Settings icon.Pick the dropdown next to Membership and change Auto-Renew to Off.

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